TERMS FOR SPECIFIC SERVICE: TIGER FORM QR Code Builder

The following terms for specific use of our TIGER FORM QR Code Builder (“TIGER FORM”) service are part of, and should be read together with, our General Terms and Conditions and our Privacy Notice. These terms contain all the essential information regarding your rights and obligations as our user. It is important that you read them thoroughly so that you are able to properly decide whether or not to proceed to the next step. If you do not agree to be legally bound by these terms, including our policies linked herein, please do not use the service.

By subscribing to and using the service, you acknowledge that you have read, understood, and agree to be bound by these terms. These Terms apply to all users, including free trial and paid subscribers.

USER RESTRICTIONS

It is important to note that you must be of legal age in your state or country and be able to enter into a binding contract. If you are a parent, guardian, or another authorized adult of a child, you agree to be bound by these terms together with our Children’s Personal Data Policy.

If you are signing up on behalf of a company or organization, make sure you are properly authorized to do so.

WHAT THIS SERVICE IS ABOUT

TIGER FORM is an online form QR code builder that provides users a platform to create online forms that can be linked to a customized QR code. Whether you are an individual or a business entity, this tool can provide you with a convenient and contactless way to conduct surveys, quizzes and polls, collect honest feedback, give access to registration forms, and a host of different ways to gather first-party data. Smartphones can quickly scan these QR codes. Thus, instead of typing in the web address of your form, your form respondents need only scan the customized QR code, and they will be taken directly to your linked form, allowing a seamless and fast way to gather the information that you need.

You may use the service by signing up for an account and automatically enrolling in our freemium plan. This freemium plan is a free-to-try plan made by our platform for users who still need time to decide whether they want to enjoy the full benefits of the service by subscribing to any of our paid plans. The freemium plan can be used for a limited number of forms, submissions that may be collected, fields for each form, file storage, and viewers. This free-to-try plan allows you to create up to 3 forms, receive up to 100 monthly submissions, add up to 100 fields per form, have a 100MB total space allowance, and have 1,000 form views per month.

FREE TRIAL ACCOUNTS

Your access to some of the features of our service free of charge is for a limited time. However, by availing of our service under a free trial account, you agree to be bound by all of the terms described below, in addition to the terms that we have for free trial accounts. Service availed of via a free trial account shall be provided “as is,” and we do not make warranties of any kind relative to this. Your account may be suspended, limited, or terminated at will, and we will not be liable to you for damages of any kind in connection with your use of the service under a free trial account.

You can sign up anytime for any of our paid subscriptions so that you can enjoy all the features of your chosen subscription. If you choose to sign up for our paid subscription plans before the end of your free trial period, you will be required to pay immediately. Any unutilized features in the free trial plan will remain accessible and will be added according to the paid plan specifications

ACCOUNTS WITH PAID SUBSCRIPTIONS

By selecting a subscription plan, you agree to pay the subscription fees associated with that plan.

Subscriptions

We offer different subscription plans, and for your convenience, you can pay them monthly or annually. Choose which of these offers features that best suit your needs.

Exclusion of Taxes, fees, and charges. Our prices are net of tax. You, therefore, acknowledge, upon subscribing, that all taxes, duties, or government levies applicable to you are excluded from the fees and expenses charged, and that you shall be responsible for any and all taxes, duties, or government levies related to the service which are applicable to you. In this regard, we may send a separate invoice to you in the event we receive a collection notice from your local tax office requiring the payment of taxes and other fees associated with the provision of this service.

Payment modes. We accept payments using Stripe for a more secure payment. To successfully process your subscription, you acknowledge that your payment details will be collected by third-party payment processors, and you authorize them to automatically debit the fees charged. Upon your request, we may send you an invoice, for which you must make payment within the period specified therein.

Automatic Renewal. You will be automatically enrolled in our auto-renewal payment system once you make a payment.

Upgrades and Downgrades. If you decide to upgrade your plan, we will require you to pay the difference in the fees. If you decide to downgrade your plan, we will process the refund of the amount pertaining to the difference in the fees.

Cancellation of Plan. You may cancel your plan anytime by contacting us via tiger-form@qrtiger.helpscoutapp.com. We will manually refund the amount pertaining to the remaining and unused period. If you cancel your subscription in the middle of the current subscription period, you cannot receive a refund. However, you may still use the service for the remaining duration of the subscription you opted to end. To avoid incurring additional charges in the next period, make sure to opt out of our auto-renewal and wait for your plan to expire. Other reasons for refund requests will be handled on a case-by-case basis.

Price Revisions. We reserve the right to change or revise from time to time the applicable charges and prices of the subscription plans and features/products that are priced separately, with at least thirty (30) days prior notice through email of such revision. Revised prices will be applied automatically after the subscription period renews.

HOW TO USE THE SERVICE

Any dispute regarding the payment for the services shall be resolved in accordance with the laws of Singapore.

To get started with our service, follow these steps:

1. Go to https://www.form-qr-code-generator.com/.
2. Click the register button found at the upper right part of the navigation bar.
3. You will be given two registration options: email or SSO login via Google email. The SSO login may be used for registration via Google email. You only need to select the Gmail you saved with your browser and connect it by accepting the connection prompt. For registration via Email, you need to fill in information such as your name, email, mobile number (optional), password creation, and password confirmation.
4. After you have signed up, you will be redirected to our Create Form webpage.
5. You can create your online form and use all available fields that you need.
6. Once you have added the fields, you can customize the form design by changing the header color, uploading your logo, or adding an image as a background.
7. Click the preview button to check what your form will look like in mobile and desktop view.
8. Once satisfied with your form appearance, generate your QR code and customize its design
9. After customizing it, click the export QR code button and choose the number of QR codes to export from a single QR code to 24 in one file.

To check the submissions made to your form, follow these steps:

1. Click the profile icon found at the upper right corner of the navigation bar.
2. Select the manage forms section.
3. Select the form you want to check submissions by clicking the submissions button beside it.
4. You can select the submissions made to your form to delete or export by selecting the submissions you want to delete or export.

To add submissions to your form through the submissions table, follow these steps:

1. Click the profile icon on the upper right corner of the navigation bar.
2. Select the manage forms section.
3. Select the form you want to check submissions by clicking the submissions button beside it.
4. Select the add submission button, and a copy of your online form will appear on the right of your screen.
5. Fill out the fields and save. A submission will be automatically added to your submissions table.

QR code statistics

For best experience, we suggest using the Google Chrome browser. As our customer, you must have a unique account and you are responsible for any activity conducted via your account. If you are subscribed to a plan with multiple users, you represent and warrant that you or your organization obtained prior consent from the person added.

Data Analytics

Depending on your chosen plan, you can access valuable insights into the performance and engagement of your QR codes through comprehensive statistics. For the duration of your QR code analytics data, please see our Privacy Notice.

Use of third-party platforms by a customer

Depending on your chosen plan, you may take advantage of the data analytics feature. This is attached to the QR code incorporated in each form. You may access your form's data analytics in the settings situated beside the QR code and select the Manage QR code option. From there, select the data analytics section. The Data Analytics section is composed of two parts: Scans and submissions. The Scans section contains the number of scans made over time, scans by device, and the locations of the scans made. The Submissions section includes the number of submissions made over time (unique and total submissions), submissions by device, and the submissions' locations.

Use of third-party platforms by us

You may use our Service in conjunction with third-party platforms or applications (including, but not limited to, those application integrations mentioned in your subscription). Your use of third-party platforms or applications is subject to the terms and conditions applicable to that third-party platform/application. Those third-party platforms or applications were not created by us, and as such, we are not responsible for them. WE MAKE NO REPRESENTATIONS OR WARRANTIES IN RELATION TO THE THIRD-PARTY SERVICE/APPLICATION, AND WE EXPRESSLY DISCLAIM ALL LIABILITIES ARISING FROM YOUR USE OF THIRD-PARTY SERVICES/APPLICATIONS, EVEN IF YOU USE QR TIGER API TO ENABLE THE INTEGRATION.

When providing the Service, we may use third-party platforms and applications, such as servers, payment processors, chat support software, and platforms that scrutinize URLs for spam, phishing, and other harmful threats.

YOUR OBLIGATIONS AS A CUSTOMER

• You shall comply with our payment terms;
• You shall only allow the use of our service by those whom you authorize;
• You shall ensure that your end-users strictly comply with the terms found therein;
• You shall ensure that all information that you provide is true and accurate;
• You shall ensure that all the information provided by your end-users is true and correct;
• You shall avoid sharing their login credentials and other sensitive information with unauthorized individuals.
• You shall ensure that your use and your end-user’s use of the service do not violate any other terms found herein, our General Terms and Conditions, our Privacy Notice, and Children’s Personal Data Policy;
• You shall not tamper, allow the tampering, disrupt, or in any way interfere with, our provision of this service;
• You shall use the service according to its intended use and avoid misuse or abuse;
• You shall not try to resell this service;
• You shall not breach any of the terms provided herein, as well as those which are linked to these terms;
• You shall promptly respond to our claim of alleged infringement and coordinate with us to resolve the same;
• You shall use the service in accordance with all applicable laws and regulations, including various data privacy laws.

PROHIBITED USE

• Use of the service through breach of any authentication or security measures in any way;
• Use of the service by accessing, modifying, or unlawfully using shared areas of services that require authorization or non-public areas of the service;
• Impersonation or otherwise falsely claiming a connection with any entity or individual;
• Misuse or creation of accounts for malicious means, such as creating accounts in bulk other than the intended use of our publicly supported interfaces;
• Use of the service by, or in order to, create fake identity, falsify email address and send deceptive information with the purpose of disguising the origin of the user content transmitted through our websites, including “phishing” or “spoofing;”
• Scanning and testing the vulnerability of our systems and/or network in any way;
• Disturbing or impeding the network, host, or user of the service (by overloading, spamming any part of the service, or any other similar activities);
• Exploitation of QR TIGER PTE. LTD. solutions, features, or goodwill such as “unlimited” scans beyond “fair” behavior;
• Use of the service to promote bigotry or hatred against any person or group of people based on their ethnicity, race, sex, gender identity, religion, sexual orientation, disability, or impairment;
• Use of the service to threaten, defame, harass, abuse, or violate the legal rights of QR TIGER PTE LTD representatives and staff, as well as users of the service;
• Use of the service that infringes or misappropriates the intellectual property or proprietary rights of others.
• Disrupting other users of their use of the service by sending unsolicited communication, advertisements, or spam;
• Sending advertisements or promotions without appropriate authorization for products or services other than your own;
• Storage or collection of any data or personal information of other users of the service;
• Non-compliance with requirements, procedures, policies, or regulations of networks connected to QR TIGER PTE. LTD, including its websites and its applications;
• Violation of any applicable local, state, national or international laws, and the privacy or rights of others;
• Any other unlawful behavior that might compromise users, customers of QR TIGER PTE. LTD.

INTELLECTUAL PROPERTY

We reserve all rights over all of the codes relating to the operation of our service, our brand, the interface of our platforms, and all materials, proprietary items, and all related patents, copyright, trademark, and other intellectual property (collectively, “intellectual property”) relating to this service, except as specified, pursuant to all applicable laws, including the laws of Singapore. No one is allowed to use, modify, or otherwise make derivative works out of our intellectual property, or any part thereof, without obtaining our prior express consent. The users may only avail our service under a permission to use arrangement, and in accordance with the conditions provided herein, including our payment terms, as well as our General Terms and Conditions, Privacy Notice, and end-user agreement. Any violation of our intellectual property rights shall be dealt with accordingly.

For those with free trial accounts, you may only use our service under a limited permission to use, which shall only be effective during the trial period, unless such permission is earlier extinguished via cancellation of free trial account by the user, or termination by us, whichever is applicable.

Do note that a permission to use our service is given to the subscribers once they have paid the subscription, which shall only be effective for the duration of the subscription and shall therefore be considered revoked upon the cancellation or termination of the subscription, or suspension of the account, whichever is applicable.

Any intellectual property to any material that is uploaded by you or your authorized users using our services shall be respected. However, by using our service, you and your authorized users are effectively allowing us to use those materials strictly for the purpose of providing you with this service.

We may ask the users to provide us with suggestions or feedback on our service. You agree that any intellectual property right that may result from the feedback or suggestions made by the users for the improvement of the service shall belong to us.

Your use of the service should be in accordance with the intellectual property rights of others. We reserve the right to remove your material and/or terminate your account if there is reason to believe that you have infringed or misappropriated the intellectual property or proprietary rights of others.

DISASTER RECOVERY

EFFECT OF TERMINATION FOR A CAUSE BY US; EFFECT OF TERMINATION FOR A CAUSE BY CUSTOMER

We reserve the right to terminate your subscription when you violate one of your duties, or commit one of the prohibited uses, as detailed above. You will be notified of our investigation on the matter and be given a chance to explain. Your account shall be suspended while the investigation is being undertaken. When the investigation confirms your violation of one of your customer’s duties or commission of one of the prohibited uses, we will terminate your subscription, and you will not be entitled to damages or refund, whatsoever. We may also terminate your subscription without liability when you are overdue on the payment of any amount due under this Agreement. Finally, we may terminate your subscription on written notice upon your becoming insolvent or bankrupt within the meaning of the Bankruptcy and Insolvency Laws. In all of these instances, your account will be deleted as a consequence, and you will no longer be able to access the same.

If you experience interruption while using our service, we encourage you to contact our support team. UNLESS THE INCIDENT IS COVERED BY THE DISCLAIMER CLAUSE, you may be able to request to cancel the subscription if you are able to show that we failed to resolve the issue within (10) business days from receipt of notice in writing from you, describing the issue in reasonable detail, and such interruption of your use of our service causes material harm to you.

CHANGES TO THE SERVICE

We may update our service to improve its functionality and security. Any updates and their impact on your use will be communicated via email or social media posting. Updates to the Service will become effective immediately, unless otherwise specified in our notification. Customers and their end-users will be subject to the same terms with each update, unless otherwise stated.

WARRANTIES

We warrant that we will use reasonable efforts consistent with prevailing industry standards to maintain the service in a manner which minimizes errors and interruptions in the service and shall perform the service in a professional and workmanlike manner. The service may be temporarily unavailable for scheduled maintenance or unscheduled emergency maintenance, either by us or by third-party providers, or because of other causes beyond our reasonable control, but we will use reasonable efforts to notify you of any scheduled service disruption.

DISCLAIMER

WE ARE NOT AN INSURER OF YOUR OWN RISK. AS SUCH, THE SERVICE AND ITS IMPLEMENTATION WILL BE PROVIDED “AS IS.” WE DISCLAIM ALL OTHER WARRANTIES NOT SPECIFICALLY PROVIDED HEREIN, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE.

WE DO NOT WARRANT THAT THE PROVISION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION.

TO THE EXTENT ALLOWED BY LAWS AND REGULATIONS, WE SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS AND CONDITIONS RELATED THERETO, FOR ERROR OR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS, THAT ARE CAUSED BY ANY ACTS OR EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO, ANY ACT OF GOD (INCLUDING HURRICANES, FLOODS, EARTHQUAKES), PANDEMICS, WARS, ACTS OF TERRORISM, CIVIL DISTURBANCES, LABOR STRIKES, ELECTRICAL, INTERNET OR TELECOMMUNICATION OUTAGES, THIRD-PARTY PROVIDER OUTAGES, CHANGES IN LAWS OR REGULATIONS, AND GOVERNMENT ACTIONS OR TRADE RESTRICTIONS.

FINALLY, WE SHALL NOT BE RESPONSIBLE OR LIABLE FOR THE DAMAGES OR LOSSES THAT YOU MAY SUFFER AS A RESULT OF THE RESTRICTION OF YOUR USE OF THE SERVICE THAT IS MADE PURSUANT TO A GOVERNMENT DIRECTIVE.

LIABILITY CLAUSE

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES TO YOU.

TO THE EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DIRECT, ACTUAL, INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM ANY TEMPORARY DELAY IN DELIVERING THE SERVICE.

WE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY NEGATIVE CONSEQUENCES THAT MAY RESULT FROM AN ACCESS BY A MINOR TO YOUR ACCOUNT.

FINALLY, WE SHALL NOT BE LIABLE FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE CURRENT SUBSCRIPTION FEES PAID BY THE CUSTOMER FOR THE SERVICES UNDER THIS AGREEMENT.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless QR TIGER, its affiliates, subsidiaries, and respective licensors, service providers, officers and directors, agents, employees, and assigns from any and against any claims, liabilities, damages, judgments, losses, costs or expenses arising out or relating to your violation (including that of your employees and authorized users) of these terms and/or use of any of our website, content, services, or products, as well as your commission of any of the following:

• Intellectual property infringement claims arising from your own material and any intellectual property that you selected and used;
• Violation of laws and regulations, including those relating to data privacy;
• Breach of confidentiality; and
• Defamatory statements.

We also reserve the right to assume the exclusive defense and control of such disputes, and in any event, you will cooperate with us in asserting any available defenses.

Indemnification includes all claims, losses, damages, liabilities, judgments, penalties, fines, costs and expenses, including reasonable Attorneys’ fees, arising out of or in connection with any of the above-mentioned violations.

PRIVACY

For information on how we collect, use, and share any personal information, please read our Privacy Notice.

DISPUTE RESOLUTION

In the event of any dispute or disagreement between the parties with respect to the interpretation of any provision of these terms shall first be subject to negotiation. If the Parties are unable to resolve the Dispute within thirty (30) Business Days, either Party may submit the matter to final and binding arbitration. This Agreement shall be governed by the laws of Singapore without regard to its conflict of law’s provisions.