QR Decoded: 2025 Consumer Insights Survey
Thank you for your interest in this survey. It only takes a minute to complete the questionnaire below. Your feedback will help us understand the evolving landscape of QR code usage and innovation.
1. How frequently do you scan QR codes in a typical week?
*
Daily
Several times a week
Once a week
A few times a month
Rarely
Never
2. For which of the following purposes have you scanned a QR code in the past month? (Select all that apply)
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Accessing menus in restaurants
Making payments/transactions
Getting product information (ingredients, sustainability, reviews)
Viewing digital business cards (vCards)
Connecting to Wi-Fi
Event check-ins or ticketing
Downloading an app
Accessing educational content or product tutorials
Tracking parcel delivery
Claiming a discount, coupon, or special offer
Entering a contest or giveaway
Following a brand or person on social media
Joining a group chat (eg., WhatApp, Telegram)
Logging into an account (two-factor authentication)
Completing a registration or official forms
Providing feedback or completing a survey
None of the above
3. Compared to 2023, would you say your usage of QR codes has:
*
Increased significantly
Increased slightly
Stayed the same
Decreased slightly
Decreased significantly
4. Overall, how would you describe your general sentiment towards using QR codes?
*
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
5. What is the primary reason you would NOT scan a QR code? (Select one)
*
Security concerns (fear of scams/malware)
Lack of perceived value/incentive
Inconvenience (e.g., poor placement, slow loading)
Lack of understanding of what the QR code offers
Preference for traditional methods
6. How concerned are you about the security of your personal data when scanning a QR code?
*
Very concerned
Somewhat concerned
Neutral
Not very concerned
Not at all concerned
7. What measures would increase your trust in scanning QR codes? (Select all that apply)
*
Clear indication of the linked content before scanning
Official branding/logos on the QR code itself
Verification symbols or badges from trusted organizations
Public awareness campaigns on QR code safety
Government regulations for QR code usage
I am already trusting of QR codes
None of the above
8. Where are you MOST likely to scan a QR code?
*
(Maximum selectable is 3)
Public bathrooms
Random flyers or posters in public spaces
Emails or messages from unknown senders
Ads on websites
TV screens during ads or shows
Unknown social media accounts
Websites
Flyers or printed materials
Public transport (e.g., buses, stations)
9. Where are you LEAST likely to scan a QR code?
*
(Maximum selectable is 3)
Public bathrooms
Random flyers or posters in public spaces
Emails or messages from unknown senders
Ads on websites
TV screens during ads or shows
Unknown social media accounts
Websites
Flyers or printed materials
Public transport (e.g., buses, stations)
10. Have you ever been scammed or misled after scanning a QR code?
*
Yes
No
Not sure
11. Thinking about the visual appearance of QR codes, which type do you prefer or find scan-worthy?
*
Traditional black-and-white QR codes (standard grid pattern)
Standard black-and-white QR code with a logo
Colored QR code with a unique pattern and logo
Artistic or AI-generated QR codes (codes blended with images, colors, or designs)
No preference / Doesn't matter to me
12. What is the most common inconvenience you encounter when scanning QR codes? (Select one)
*
Camera has trouble focusing or detecting the code
Poor placement of the QR code (e.g., too small, bad lighting)
Slow loading of the linked content
No mobile-friendly content after scanning
13. If a QR code offered an immediate, guaranteed reward (e.g., a free coffee, a small cash rebate), how likely would you be to scan it regardless of its source?
*
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
14. All product packaging should contain QR codes instead of URLs/links. Agree or disagree?
*
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
15. What kind of value do you expect from scanning a QR code?
*
(Maximum selectable is 3)
Time savings
Cost savings (e.g., discount, deal)
Useful or exclusive information
Entertainment or novelty
Social connection (e.g., joining a community)
16. What type of information do you feel is missing most often when you scan QR codes?
*
(Maximum selectable is 3)
Clear description of what you’ll get
Source or creator of the QR code
Privacy or data use policy
Expiration date or validity
None—QR codes usually provide sufficient information
17. Who do you believe benefits most from QR code use in consumer settings?
*
The customer
The business/brand
Both equally
Not sure
18. GS1, the global standard body, has announced that most retail products will transition from traditional barcodes (e.g., UPCs) to digital link QR codes by 2027. How do you feel about this upcoming change for consumer products?
*
I am very positive about it; excited for new features and more information.
I am somewhat positive, expecting some improvements in the shopping experience.
I am neutral; I don't think it will significantly impact my experience.
I am somewhat negative; I have some concerns about scanning or security.
I am very negative about it; I prefer traditional barcodes.
I was not aware of this transition.
19. Which age group do you belong to?
*
Under 18
18-24
25-34
35-44
45-54
55-64
65+
20. In which geographical region do you primarily reside?
*
North America
South America
Europe
Asia
Africa
Oceania
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